Our Commitment to Privacy

Ledger and Lists respects the privacy of our customers and website visitors.

This Privacy Policy explains the types of personal information that may be collected when you visit ledgerandlists.com, make a purchase, communicate with us, or otherwise interact with our website.

It also explains why that information may be used, when it may be shared with service providers, and the choices available to you regarding your information.

Information We May Collect

Depending on how you use the website, information collected may include:

• Your name.
• Your email address.
• Billing information supplied during checkout.
• Order numbers and purchase history.
• Products purchased and download-related records.
• Account information if customer accounts are enabled and you create an account.
• Messages and information you send when contacting customer support.
• Technical information associated with website access, such as IP address, browser information, device information and similar server or security data.
• Information reasonably required for fraud prevention, payment processing, website security and legal compliance.

How We Use Information

Personal information may be used to:

• Process and maintain customer orders.
• Provide access to purchased digital downloads.
• Send transactional information concerning an order or purchase.
• Respond to customer questions and support requests.
• Investigate missing, corrupted or inaccessible downloads.
• Process qualifying refunds or resolve payment problems.
• Detect and prevent fraud, abuse and unauthorized transactions.
• Maintain and secure the website.
• Maintain financial, tax and business records.
• Comply with applicable legal obligations.

WooCommerce & Store Orders

Ledger and Lists uses WooCommerce to provide e-commerce functionality on this website.

When you place an order, information necessary to process and maintain that transaction may be recorded through the website and its e-commerce systems.

This may include your contact information, billing information, products purchased, order value, transaction status and related order records.

We may retain order information for legitimate business purposes, including customer support, bookkeeping, tax reporting, fraud prevention and legal compliance.

Payment Processing

Payments made through the Ledger and Lists checkout are processed using payment services made available through our WooCommerce payment setup, including Stripe payment infrastructure where applicable.

Payment processors may collect and process information required to authorize a transaction, prevent fraud and comply with financial and legal requirements.

Ledger and Lists does not need your complete credit-card number or card security code in order to provide ordinary customer support. Please do not send complete payment-card credentials to us by email.

Digital Downloads

Because Ledger and Lists sells downloadable products, our website or e-commerce systems may maintain records associated with delivery or access to purchased files.

These records may be used to provide access to your purchase, troubleshoot download problems, protect digital products against unauthorized distribution, and resolve order disputes.

Cookies & Similar Technologies

Like many WordPress and WooCommerce websites, ledgerandlists.com may use cookies and similar technologies that are necessary for website and store functionality.

These technologies may help the website remember shopping-cart contents, maintain sessions, support account functionality, protect the website from misuse, and perform other essential functions.

Your browser may allow you to restrict or delete cookies. Blocking cookies that are necessary for store functionality may prevent portions of the website, cart or checkout from working correctly.

Email & Customer Communications

If you contact Ledger and Lists by email, we may retain your message, email address and related correspondence as reasonably necessary to answer your question, resolve an order problem and maintain appropriate business records.

Please avoid sending sensitive financial information or complete payment-card credentials through email.

Marketing Communications

If Ledger and Lists offers optional promotional email subscriptions, we will use contact information provided for that purpose in accordance with the choices presented when you subscribe.

Transactional messages concerning an order, payment, download or customer-service matter are different from optional marketing communications and may be sent when reasonably necessary to complete or support your transaction.

Service Providers

Ledger and Lists relies on third-party technology and service providers to operate portions of the website and store.

Depending on the service involved, these providers may process information necessary to perform services such as website hosting, e-commerce functionality, payment processing, security, email delivery and technical operations.

We may provide information to service providers when reasonably necessary for them to perform services on our behalf or support a customer transaction.

Sale of Personal Information

Ledger and Lists does not sell customer personal information in exchange for money.

Information may nevertheless be disclosed to service providers, payment processors or other parties when reasonably necessary to operate the store, process a transaction, protect the website, comply with law or fulfill another legitimate business purpose described in this policy.

How Long Information Is Kept

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, fraud-prevention, dispute-resolution and legal requirements.

Different types of records may therefore be retained for different periods of time.

Information Security

We take reasonable measures appropriate to the nature of our website and business to protect information against unauthorized access, misuse, alteration or disclosure.

No internet transmission, website or electronic storage system can be guaranteed to be completely secure, however.

Your Privacy Choices & Rights

Depending on where you live and applicable law, you may have rights concerning certain personal information associated with you.

These rights may include requesting access, correction or deletion of certain personal information, subject to applicable exceptions and record-retention requirements.

To make a privacy-related request, contact us using the email address provided below. We may need to verify your identity before completing certain requests.

Children's Privacy

Ledger and Lists is a general-audience online store and is not intentionally directed toward children under 13.

We do not knowingly seek to collect personal information from children under 13 through the website.

Legal Requirements

We may preserve or disclose information when reasonably necessary to comply with applicable law, legal process, tax obligations, enforceable governmental requests, protect our rights or the rights of others, investigate fraud, or protect the security of the website and its users.

Changes to This Privacy Policy

We may update this Privacy Policy as the website, store, service providers or legal requirements change.

The effective date at the top of this page identifies the current version.